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Background: Cartridge World is a franchise business with 250+ stores nationwide. They are the leading provider of great-value, top quality refilled printer cartridges, offering business customers significant savings on the price of replacement printer cartridges including free pick-up and delivery. Cartridge World stocks every major brand of printer cartridge each backed by a 100% money back guarantee. They sell original and refill compatible printer cartridges, with the refills being cheaper and more environmentally friendly than original cartridges. The margins on the refills are higher than on new cartridges and Cartridge World are highly competitive in the marketplace.
Brief: Sector Marketing was initially approached by the Nuneaton branch manager who realised that business customers buying refill cartridges were the key to the successful business growth of the franchise. The manager commissioned Sector Marketing to identify potential business customers and contact them in order to sign up to a Cartridge World account.
Methodology: · Sector Marketing sourced and built a database of local businesses · Identified key sectors likely to use cartridges in high volume e.g. solicitors, schools · Produced priority target lists · Telephone and e-marketing campaign to indentify key decision-maker contact details and the type of cartridges used · Production of competitive quotes · Managed the entire business sales process from quotation through to the opening of new business accounts · Enabled the branch to focus on customer service
Result: The increase in business rapidly saw the Nuneaton branch become one of the best business account branches in the UK. Sector’s input was key to this success and the programme has now been successfully rolled out across a further 13 branches.
Sector Marketing is now the recommended outsourced sales team approved by Cartridge World head office.
“Many thanks to Sector Marketing for the successful and significant growth to our new business sales accounts. Your experience and professional approach proved invaluable in identifying and securing multiple new customers for Cartridge World. I was also really impressed with the seamless delivery, which freed up our time providing excellent customer service to our existing clients.” Stuart Lloyd, Cartridge World (Nuneaton) |









